Shipping policy

We ship all orders via USPS or UPS. With the exception of preorders, we ship all orders within 2-3 business days of the order date. You will receive an automatic email confirmation with tracking information.

If you have a question about your order, you can contact hello@louisvillestoryprogram.org with your order number in your message. We are a nonprofit organization with a small team of two, so we appreciate your patience and understanding. Thank you!